Refund Policy
At drbernie.coach, I am committed to your growth and satisfaction. I understand that circumstances can change, and I aim to provide a fair and transparent refund policy to support your journey with me.
Refund Eligibility:
- One-on-One Coaching Sessions: If you need to cancel or reschedule a session, please notify me at least 24 hours in advance. Cancellations made with less than 24 hours' notice or no-shows will not be eligible for a refund.
- Group Coaching Programs: A full refund will be provided if you cancel your enrollment at least 7 days before the start of the program. After this period, refunds will not be available, but you may be eligible to transfer your spot to a future session.
- Workshops and Courses: Refunds for workshops or courses are available if you cancel at least 5 days prior to the start date. If the cancellation is made within 5 days or once the program has started, no refunds will be issued.
- Digital Products: Due to the nature of digital products (e.g., eBooks, courses, and downloadable materials), all sales are final, and refunds will not be provided.
Exceptional Circumstances:
I understand that emergencies happen. In the case of unforeseen events such as medical emergencies, please reach out to me directly, and I will assess refund requests on a case-by-case basis.
Refund Process:
- All eligible refunds will be processed to the original payment method within 7-10 business days of approval.
- Please note that any applicable processing fees may be deducted from the refund amount.
If you have any questions or concerns about this refund policy, feel free to contact me at support@drbernie.coach. I am here to help you have the best possible experience on your personal growth journey.
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This policy is subject to change without prior notice.
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